Real Estate Agency Case Study

What the Client Needed:

A large independent title agency sought review of documents relating to a Civil Investigative Demand issued by the United States of America Consumer Protection Bureau.

How Proteus Conquered IT:

Proteus was asked to coordinate a review of documents related to a government investigation into potential violations of Sections 1031 and 1036 of the Real Estate Settlement and Procedures Act (“RESPA”), which prohibit unfair, deceptive or abusive acts or practices.  After developing a review protocol to address the allegations of the Civil Investigative Demand, Proteus deployed a seasoned group of contract attorneys to quickly review over 100,000 potentially relevant documents.  Proteus’s project manager and review team devised a supplementary list of key terms based on previously coded responsive documents to assist in the expeditious review of this document population.  In addition to a first level review, Proteus provided the client with quality control and privilege review services.  To further bolster client’s arguments in opposition to the government allegations, Proteus reviewers were trained on the client’s own contract real estate software to review relevant legacy documents.  As a result, Proteus not only enabled the client to provide the government agency with a clear and comprehensive narrative that supported their practices, but also helped the client proactively address and update their own practices and procedures as they moved forward.

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